Privacy Policy

Last updated: October 2026

This policy describes what Roseleaf Heating & Air (written here as "we" or "us") does with information when you browse roseleaf.lat, make a call to the number shown on the site, or send in a form. It is a general template and does not count as legal advice.

What We Gather

Some details come straight from you. When you fill in a form or make a call, you might share your name, phone number, email address, where you live and a short note about the heating or cooling trouble you are having.

Other details arrive on their own as you use the site. These can include your IP address, the type of browser and device you use, the pages you open, and the date and time of your visit. Calls to the number on this site may be tracked, and sometimes recorded, to check quality and to handle billing.

Why We Use It

We put your information to work in these ways:

• Linking you with an independent HVAC provider that serves your area
• Handing your request details to that provider so they can reach out
• Answering your questions and messages
• Seeing how people use the website and phone lines
• Making the site and the service better
• Following the law and guarding against fraud or misuse

Who Receives It

Roseleaf Heating & Air is a referral service. When you ask for help, we pass your contact details and request information to one or more independent providers or marketing partners, so they can get in touch about what you asked for. Those providers are separate businesses, and each has its own privacy practices.

We may also share information with companies that help us run the site and phone systems, such as hosting, analytics and call-tracking vendors. We may release information when the law requires it, or when we need to protect our rights.

We do not sell your personal information for money. Still, some laws describe sharing with marketing partners as a sale or a share. Where those laws apply, you may be able to opt out.

Cookies and Analytics

The site may use cookies and similar tools to learn how visitors move around it. Your browser settings let you control cookies. If you switch them off, some parts of the site may not work as expected.

Your Choices

Depending on where you live, you may be able to ask to see, fix or delete your personal information, or to opt out of certain sharing. To make a request, email contact@roseleaf.lat. We may need to confirm who you are before acting on it.

Security and How Long We Keep Data

We take reasonable steps to protect your information. No way of sending or storing data is completely secure, though. We hold on to information only as long as the purposes above need it, or as long as the law requires.

Children

This site is not meant for children under 13. We do not knowingly collect personal information from them.

Updates to This Policy

We may revise this policy from time to time. The date at the top shows the latest change.

Get in Touch

Questions about this policy? Email contact@roseleaf.lat.